Ponta Delgada Vacations from $835

Beautiful looking property but RED flags appeared immediately upon arrival. Wifi was broken on first day. Hot tub is not hot. You have to pay extra for sauna. Have to leave a deposit for pool towel. Bed is uncomfortable. Extremely hard. First morning breakfast, automatic coffee machine was broken but they wouldn’t provide coffee using the $5k machine at the bar. Threaten to charge people who take an extra piece of fruit with Them when they leave breakfast buffet. These signs are disappointing. Never experienced this before at any hotel with this star rating.

Beautiful room in a perfect location! Free parking and staff very accommodating and communicative. Nice pool on the roof and great food at the bar up there.

I booked this very late in the day after a cancelled flight and the staff was ready for me when I arrived. All of the staff were very friendly and helpful. I had a wonderful balcony on an upper floor with a great view. Only complaint was that it appears to be a slightly older building and there are very few power outlets in the rooms.

The breakfast was a great start to the day,a great variety of fruits & cooked food for everyone.The location was perfect,very close to shops transport & restaurants.I would recommend it, a great place to stay at.